About our Policy
Our website address is: https://lawnshaping.ca. This website is operated by Gloss & Greenery Services. We provide professional lawn care and property maintenance services. While we personally manage operations, we occasionally partner with trusted independent contractors to assist with larger service areas and projects. We are deeply committed to maintaining the privacy, security, and trust of all our website visitors and clients. Any reference to “we,” “our,” or “the business” reflects our commitment to protecting your privacy.
Comments
When visitors leave comments on the site, the data shown in the comments form is collected, along with the visitor’s IP address and browser user agent string to help with automated spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Testimonials and Reviews
With your consent, we may display personal testimonials or reviews from satisfied clients on this website, which may include your name and city. If you have previously submitted a review and would like it modified or removed from the website, please reach out to us directly, and we will update or delete it immediately.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms and Customer Data
When you submit a contact form on this site, the information you provide (such as your name, phone number, email address, and property address) is used strictly to communicate with you regarding your service requests. We do not sell, rent, or trade your personal information with third parties. Your data is only shared with trusted independent contractors when it is strictly necessary to schedule or complete your requested property services.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When an administrator logs in, several cookies will also be set up to save login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social Media & External Links
This website contains links to external social media and community platforms, including our official Facebook, Google, and Nextdoor business profiles. Clicking these links will direct you to those external platforms, which maintain their own independent privacy and cookie policies over which we have no control.
User Accounts & Login Data
This website does not offer public user registration or customer accounts. Only the website administrator accesses the login interface. If a password reset is requested for the administrator account, the administrator’s IP address will be included in the reset email.
How long data is retained
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Customer details sent through contact forms are kept securely for general business, customer service, and administrative records.
What rights you have over your data
If you have left comments on this site, you can request to receive an exported file of the personal data held about you, including any data you have provided. You can also request that we erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Spam detection & Security
To maintain website security and protect your communication, all contact form submissions, inquiries, and comments left on our blog posts are verified through an automated, secure spam detection service.